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How to disable 2FA

If you have lost access to your 2FA generator and cannot access your account, you are in the right place. In just a few simple is steps you can disable 2FA and gain access to your account.

  • Introduce your login details.

login-dialog

  • When asked for 2FA click “Problems with your code?” and insert your 2FA Back-Up code.

Back-up-code-dialog

  • Once you enter your Backup Code and clicked authenticate, your 2FA will be disabled.