How Can We Help?

< All Topics

My wallet does not work. Wrong passcode message.

For security, the FortKnoxster wallet blocks for 24 hrs after 3 consecutive failed wallet passcode attempts.

To unlock/restore the wallet access, press the “Forgot passcode” option in the passcode prompt and restore the wallet using the 24-word recovery phrase.

If the “Forgot passcode” does not resolve the problem, please contact support at support@fortknoxster.com for further help.